2121 Principles of Operations Management
Course Details
By offering an overview of operations management, this introductory course will interest students wishing to embark on middle-management careers. Topics include: operations strategy, project management, process measurement and analysis, facility capacity and location decisions, forecasting quality control and operations planning.
Learner Outcomes
Explain the concept of "added value" in terms of the transformation process
Illustrate how effective operations strategy can translate into a competitive advantage
Learn the Critical Path Method in planning and controlling projects
Learn how organizations measure their performance
Identify critical factors that must be considered in determining plant location and its capacity
Understanding of the methods businesses use in forecasting product-service demand
Appreciation for the various dimensions of quality and how such dimensions can be used as a competitive advantage.
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